VS
Head-to-Head Comparison
Fathom vs Otter.ai
An honest, side-by-side breakdown of pricing, features, and security — so you can pick the right tool.
Feature comparison
| Feature | Fathom | Otter.ai |
|---|---|---|
| CompareMyAI score | 7.5 / 10 | 7.6 / 10 |
| Free tier | ||
| API access | ||
| Open source | ||
| Enterprise ready | ||
| GDPR compliant | ||
| SOC 2 certified | ||
| ISO 27001 | ||
| MFA supported | ||
| Trains on your data | Yes |
Pricing
FreeFree
Premium£13/mo
Team£15/mo
Business£16/mo
EnterpriseContact us
FreeFree
Pro£13/mo
Business£24/mo
EnterpriseContact us
Prices in GBP. Verified monthly. Always check the provider's site for the latest.
Pros & cons
Fathom
Pros
- +Free tier includes unlimited recordings and AI summaries — no credit or time limit
- +Business tier auto-syncs meeting outcomes to CRM fields — no manual entry required
- +DPA available (fathom.ai/dpa) and BAA for HIPAA — structured data handling programme
- +Team and Business tiers include deal insights and coaching metrics for sales teams
Cons
- −Trains on de-identified user data by default — opt-out required in account settings
- −GDPR and SOC2 not explicitly confirmed on accessed official pages
- −Meeting-focused only — not a general-purpose productivity or writing tool
Otter.ai
Pros
- +Excellent meeting transcription and summarisation
- +Integrates with Zoom, Teams and Google Meet
- +Good accuracy on clear audio
Cons
- −Struggles with heavy accents or poor audio quality
- −Free tier limited to 300 minutes per month
- −Not useful outside meeting and transcription use cases
Our take— Otter.ai wins
Based on our comparison of published pricing, features, and compliance data, Otter.ai pulls ahead with GDPR compliance and SOC 2 certification. Fathom stays close but doesn't lead on any single attribute here. Otter.ai scores 7.6/10 to Fathom's 7.5/10. Otter.ai is the call when GDPR compliance matters — otherwise Fathom.