Fathom is an AI meeting notetaker that records, transcribes, and summarises video calls, then generates action items and syncs with CRMs. Compared on free-tier generosity and meeting workflow coverage, it is the most accessible AI meeting assistant in the category — with unlimited recordings and AI summaries at no cost.
Best used for
Meeting summaries, task management, note-taking, and workflow automation.
Who it's for
- Individuals looking for fast, capable AI assistance
- Small businesses wanting to automate repetitive work
- Teams that need a reliable AI they can trust
Free
Free
- Unlimited recordings and transcriptions
- AI meeting summaries
- Clips and playlists
- Full search
Premium
£13/mo
- Advanced AI summaries
- AI action items
- Conversational AI assistant
- Custom bot
Team
£15/mo
- Everything in Premium
- Global search
- Team playlists
- Comments, folders, and alerts
- 2-user minimum
Business
£16/mo
- Everything in Team
- CRM field sync
- Deal insights
- Coaching metrics
- Custom summaries
- 2-user minimum
Enterprise
Contact us
- Organisation-wide security controls
- SSO and SCIM provisioning
- Custom data retention
- Dedicated success manager
Prices in GBP. Verified monthly. Always check the provider's site for the latest.
Free tier availableYes
API accessNo
Open sourceNo
Enterprise readyYes
GDPR compliantNo
SOC 2 certifiedNo
ISO 27001No
MFA supportedNo
Trains on your dataYes
Pros
- +Free tier includes unlimited recordings and AI summaries — no credit or time limit
- +Business tier auto-syncs meeting outcomes to CRM fields — no manual entry required
- +DPA available (fathom.ai/dpa) and BAA for HIPAA — structured data handling programme
- +Team and Business tiers include deal insights and coaching metrics for sales teams
Cons
- −Trains on de-identified user data by default — opt-out required in account settings
- −GDPR and SOC2 not explicitly confirmed on accessed official pages
- −Meeting-focused only — not a general-purpose productivity or writing tool