VS
Head-to-Head Comparison
Otter.ai vs Fathom
An honest, side-by-side breakdown of pricing, features, and security — so you can pick the right tool.
Feature comparison
| Feature | Otter.ai | Fathom |
|---|---|---|
| CompareMyAI score | 7.6 / 10 | 7.5 / 10 |
| Free tier | ||
| API access | ||
| Open source | ||
| Enterprise ready | ||
| GDPR compliant | ||
| SOC 2 certified | ||
| ISO 27001 | ||
| MFA supported | ||
| Trains on your data | Yes |
Pricing
FreeFree
Pro£13/mo
Business£24/mo
EnterpriseContact us
FreeFree
Premium£13/mo
Team£15/mo
Business£16/mo
EnterpriseContact us
Prices in GBP. Verified monthly. Always check the provider's site for the latest.
Pros & cons
Otter.ai
Pros
- +Excellent meeting transcription and summarisation
- +Integrates with Zoom, Teams and Google Meet
- +Good accuracy on clear audio
Cons
- −Struggles with heavy accents or poor audio quality
- −Free tier limited to 300 minutes per month
- −Not useful outside meeting and transcription use cases
Fathom
Pros
- +Free tier includes unlimited recordings and AI summaries — no credit or time limit
- +Business tier auto-syncs meeting outcomes to CRM fields — no manual entry required
- +DPA available (fathom.ai/dpa) and BAA for HIPAA — structured data handling programme
- +Team and Business tiers include deal insights and coaching metrics for sales teams
Cons
- −Trains on de-identified user data by default — opt-out required in account settings
- −GDPR and SOC2 not explicitly confirmed on accessed official pages
- −Meeting-focused only — not a general-purpose productivity or writing tool
Our take— Otter.ai wins
Based on our comparison of published pricing, features, and compliance data, Otter.ai pulls ahead with GDPR compliance and SOC 2 certification. Fathom stays close but doesn't lead on any single attribute here. Otter.ai scores 7.6/10 to Fathom's 7.5/10. Otter.ai is the call when GDPR compliance matters — otherwise Fathom.