+Flexible deployment: CrewAI cloud, private VPC, or customer-owned infrastructure
Cons
−Trains on customer data to improve models — confirmed in Terms of Use section 1.5
−No visible paid tier between Free (50 executions/month) and Enterprise — no self-serve mid-tier
−GDPR compliance not confirmed from accessed official pages
Fathom
Pros
+Free tier includes unlimited recordings and AI summaries — no credit or time limit
+Business tier auto-syncs meeting outcomes to CRM fields — no manual entry required
+DPA available (fathom.ai/dpa) and BAA for HIPAA — structured data handling programme
+Team and Business tiers include deal insights and coaching metrics for sales teams
Cons
−Trains on de-identified user data by default — opt-out required in account settings
−GDPR and SOC2 not explicitly confirmed on accessed official pages
−Meeting-focused only — not a general-purpose productivity or writing tool
Our take— CrewAI wins
Based on our comparison of published pricing, features, and compliance data, CrewAI pulls ahead with SOC 2 certification and API access. Fathom stays close but doesn't lead on any single attribute here. CrewAI scores 7.5/10 to Fathom's 7.5/10. CrewAI is the call when SOC 2 certification matters — otherwise Fathom.