VS
Head-to-Head Comparison
Otter.ai vs CrewAI
An honest, side-by-side breakdown of pricing, features, and security — so you can pick the right tool.
Feature comparison
| Feature | Otter.ai | CrewAI |
|---|---|---|
| CompareMyAI score | 7.6 / 10 | 7.5 / 10 |
| Free tier | ||
| API access | ||
| Open source | ||
| Enterprise ready | ||
| GDPR compliant | ||
| SOC 2 certified | ||
| ISO 27001 | ||
| MFA supported | ||
| Trains on your data | Yes |
Pricing
FreeFree
Pro£13/mo
Business£24/mo
EnterpriseContact us
FreeFree
EnterpriseContact us
Prices in GBP. Verified monthly. Always check the provider's site for the latest.
Pros & cons
Otter.ai
Pros
- +Excellent meeting transcription and summarisation
- +Integrates with Zoom, Teams and Google Meet
- +Good accuracy on clear audio
Cons
- −Struggles with heavy accents or poor audio quality
- −Free tier limited to 300 minutes per month
- −Not useful outside meeting and transcription use cases
CrewAI
Pros
- +SOC2 Type II certified (June 2026) — strongest compliance credentials in the agents category
- +Free tier includes 50 workflow executions and a visual editor — no card required
- +Enterprise governance: SSO, RBAC, workload identity, PII redaction, and policy controls
- +Flexible deployment: CrewAI cloud, private VPC, or customer-owned infrastructure
Cons
- −Trains on customer data to improve models — confirmed in Terms of Use section 1.5
- −No visible paid tier between Free (50 executions/month) and Enterprise — no self-serve mid-tier
- −GDPR compliance not confirmed from accessed official pages
Our take— Otter.ai wins
Based on our comparison of published pricing, features, and compliance data, Otter.ai pulls ahead with GDPR compliance and multi-factor authentication. CrewAI stays close but doesn't lead on any single attribute here. Otter.ai scores 7.6/10 to CrewAI's 7.5/10. If GDPR compliance matters, go Otter.ai; if it doesn't, CrewAI.